PRIVACY POLICY
Effective Date: July 12, 2026
Track Style respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, request a quote, communicate with us, or use our automotive customization and protection services.
1. Information We Collect
We may collect the following categories of information:
Personal Information
- Name
- Email address
- Phone number
- Billing or service address
- Payment and transaction information
Vehicle and Service Information
- Vehicle year, make, model, color, and condition
- Vehicle identification number, when necessary
- Requested services
- Project details, photographs, estimates, and appointment information
Website and Technical Information
- IP address
- Browser and device information
- Pages viewed
- Referral source
- Cookies and analytics data
SMS Consent Information
When you choose to receive text messages, we may retain:
- Your mobile phone number
- The date and time consent was provided
- The webpage or form used to provide consent
- The disclosure shown at the time of consent
- Whether the SMS consent checkbox was selected
- Messaging, opt-out, and support-request history
2. How We Use Your Information
We may use your information to:
- Respond to quote and service inquiries
- Schedule and manage appointments
- Provide vehicle wraps, paint protection film, window tinting, ceramic coatings, and related automotive services
- Communicate regarding estimates, scheduling, project updates, and customer support
- Process payments and maintain transaction records
- Improve our website, services, and customer experience
- Protect against fraud, misuse, or unauthorized activity
- Comply with legal, regulatory, tax, and accounting obligations
3. SMS Communications
When you provide your mobile phone number and affirmatively opt in, Track Style may send text messages regarding:
- Quote requests
- Appointment scheduling and reminders
- Project and installation updates
- Responses to customer inquiries
- Other customer-care communications related to your request
Message frequency varies. Message and data rates may apply.
You may opt out at any time by replying STOP. After opting out, you may receive one final message confirming your request. Reply HELP for assistance, call us at (602) 426-4506, or email sales@trackstyles.com.
Consent to receive text messages is not a condition of purchasing goods or services. Providing a phone number without selecting the separate SMS consent option does not enroll you in SMS messaging.
4. Mobile Information and SMS Consent
We do not sell, rent, trade, transfer, or share mobile phone numbers, SMS opt-in data, or text messaging consent with third parties or affiliates for marketing or promotional purposes.
Text messaging originator opt-in data and consent will not be shared with any third parties, except service providers that help us operate and deliver our messaging services. Those service providers may use the information only to perform services on our behalf and may not use it for their own marketing or promotional purposes.
Twilio requires privacy policies used for messaging registration to explain that mobile information and opt-in consent are not shared with third parties or affiliates for marketing or promotional purposes.
5. How We Share Information
We may share limited personal information with service providers that assist us with:
- Website hosting
- Payment processing
- Appointment scheduling
- Customer relationship management
- Email, telephone, and SMS communications
- Analytics and website performance
- Accounting, legal, or technical support
These providers may access information only as reasonably necessary to perform services on our behalf.
We may also disclose information:
- When required by law or valid legal process
- To protect our customers, employees, business, rights, property, or safety
- In connection with a merger, acquisition, financing, restructuring, or sale of business assets
The sharing described in this section does not include mobile phone numbers, SMS opt-in data, or messaging consent for third-party or affiliate marketing or promotional purposes.
6. Cookies and Analytics
Our website may use cookies, analytics tools, pixels, and similar technologies to understand website usage, improve performance, and provide a better customer experience.
You may disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.
7. Data Security
We use reasonable administrative, technical, and organizational safeguards intended to protect personal information from unauthorized access, use, alteration, or disclosure.
No method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Data Retention
We retain personal information for as long as reasonably necessary to:
- Provide requested services
- Maintain customer and transaction records
- Document SMS consent and opt-out requests
- Resolve disputes
- Enforce agreements
- Meet legal, tax, accounting, and regulatory obligations
We retain evidence of SMS consent as required for our messaging activities. Twilio’s Messaging Policy requires senders to retain proof of consent and provide it upon request.
9. Your Privacy Choices
You may contact us to:
- Request access to personal information we maintain about you
- Request correction of inaccurate information
- Request deletion of information where legally applicable
- Opt out of marketing communications
- Ask questions about how your information is used
To stop receiving text messages, reply STOP to any message.
10. Children’s Privacy
Our website and services are not directed to children under 13. We do not knowingly collect personal information from children under 13.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices, security, availability, or content of those websites.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any updated version will be posted on this page with a revised effective date.
13. Contact Us
Questions or requests concerning this Privacy Policy may be directed to:
Track Style
10201 N 21st Ave, Suite 9
Phoenix, AZ 85021
Email: sales@trackstyles.com
Phone: (602) 426-4506
Website: www.trackstyles.com